This Money Back Policy outlines the terms and conditions under which The Plugify (“we”, “us”, or “our”) offers refunds to customers for purchases made on our website theplugify.com (the “Site”).
Refunds are available under the following circumstances:
- The product or service purchased is defective, damaged, or not as described.
- The customer has not received the purchased product or service within the specified delivery timeframe.
- The customer has a valid reason for requesting a refund, which must be assessed and approved by our support team.
Customers may request a refund by contacting our support team at Discord. To expedite the process, customers should provide details of their order and the reason for requesting a refund.
Upon receiving a refund request, we will assess the validity of the claim and notify the customer of the outcome within a reasonable timeframe.
If a refund is approved, the customer will receive a full or partial refund, depending on the circumstances of the request. Refunds will be issued via the original payment method used for the purchase.
Refunds may not be available in the following situations:
- The customer has used or redeemed the purchased product or service.
- The customer has violated our Terms of Service or engaged in fraudulent activity.
- The customer fails to provide sufficient evidence to support their refund request.
We reserve the right to update or modify this Money Back Policy at any time. Any changes will be effective immediately upon posting on this page. Customers will be notified of any material changes via email or through the Site.
If you have any questions or concerns about this Money Back Policy, please contact us at Discord.
By making a purchase on our Site, you agree to the terms of this Money Back Policy.
